Stage 7

Ecommerce email & SMS agency

The next order is already in your list.

Email and SMS that send when a customer is ready to buy again.

Email should be a real share of sales.

  • Gaps in the automations.
  • The same promo to everyone.
  • Nobody can say what email earns.

We build the automated emails first, then the campaigns, and show what each one brings in.

More emails weren’t the answer.

03

Ancora

RetentionCustomer journeys

“Our email was running off a calendar and we knew it wasn’t working — we just didn’t know what to do about it. They rebuilt it around what our customers actually do. It’s a completely different channel now.”

JuanFounder, Ancora

Campaign emails, 90 days against last year

Four Ancora campaign emails side by side

+228%Emails sent

+12%Revenue

Before
  1. The automated emails earned little, so more campaigns went out. Last 90 days against last year.

Five journeys

Ancora’s welcome email and its after-the-order email
  1. Joined
  2. Browsed
  3. Cart
  4. Checkout
  5. Bought
What we changed
  1. Welcome: sent the moment someone signs up.
  2. After the order: the next piece to complete the look.

Automated emails, 90 days against last year

Three Ancora win-back emails we rebuilt

+208%Automated email revenue

25×Per person, against a campaign email

After
  1. Campaigns still run for launches. The automated emails earn in between.
1 / 3

We write and build every email.

We plan each send, write it in the brand’s voice, design it and set it up in Klaviyo, then show you what it brought in. We’re a Klaviyo partner.

How it starts.

  1. A 20-minute call.We look at the Klaviyo account with you and tell you where we’d start. No deck.
  2. Week one: into the account.We find the gaps in the automations and fix the obvious things straight away.
  3. Day 14: the first emails are live.The missing automations switched on in your Klaviyo. Then campaigns, week by week.

Questions
worth asking.

Yes. It stays in the brand’s name, with everything we build in it.

Not more of the same. Automated emails send when someone does something, like leaving a cart.

No. It’s month to month.

It depends on the brand’s monthly ad spend and how much we run. You get one monthly number after we’ve seen the accounts.

Which part of this looks like your email?

Need more than email? See Growth Partner, or all services.