Ecommerce growth agency
From known to chosen.
We help brands reach the last stage, and we’re working our way there too.
01 / 07
Known
People recognize the brand and know what it sells.
Ask yourself
- Do people know we exist?
- Can they say what we sell in one line?
- Are we in front of the right people?
Signs it’s working
- More people search for the name
- People can say what you sell
- New visitors keep arriving
What we track
ReachSearches for the brandNew visitors
What we do
- Ads that introduce the brand
- Images and video that say it fast
- SEO for what buyers search
02 / 07
Trusted
People believe the brand will do what it promises.
Ask yourself
- Do people believe us?
- What makes them hesitate?
- Do we show proof before we ask for the sale?
Signs it’s working
- Reviews people believe
- Fewer questions before buying
- Customers posting about you
What we track
Review ratingNumber of reviewsProduct page drop-off
What we do
- Reviews and customer photos where people decide
- Product pages that remove doubt
- Ads that show proof
03 / 07
Considered
People put the brand on their shortlist.
Ask yourself
- Do we show up when people are ready to buy?
- Do we make the shortlist?
- Is it clear who it’s for?
Signs it’s working
- You show up when buyers search
- People compare you with top brands
- Visitors stay and look around
What we track
Search visibilityClicks from searchAdd-to-cart rate
What we do
- Search and Shopping ads
- SEO for buying searches
- Pages that match the search
04 / 07
Proven
People can see the product, offer and experience work.
Ask yourself
- Does the product deliver?
- Is the offer clear?
- Is buying easy?
Signs it’s working
- More visits become orders
- Strong ratings
- Fewer returns
What we track
Conversion rateOrder valueReturn rate
What we do
- Product pages and checkout
- Offers and pricing
- Tests that lift orders
05 / 07
Relevant
People feel the brand understands what they need.
Ask yourself
- Do we know who our customers are?
- Do we speak to each group?
- Do they come back?
Signs it’s working
- Customers buy again
- Emails get opened and clicked
- Offers match each group
What we track
Repeat purchase rateEmail and SMS revenueValue per customer
What we do
- Email and SMS for each customer group
- Offers and bundles for each group
- Content they come back for
06 / 07
Preferred
People pick the brand over other good options.
Ask yourself
- Why do people choose us?
- Do we win without a discount?
- Is our difference clear?
Signs it’s working
- People pick you over cheaper options
- Less need for discounts
- Customers recommend you
What we track
Order valueCost to win a customerRepeat orders
What we do
- A clear brand story
- Ads tested on many angles
- The same brand everywhere
07 / 07
Chosen
For the right customer, buying it feels like the obvious next step.
Ask yourself
- Are we the obvious choice?
- Can we grow profitably?
- Can we keep winning?
Signs it’s working
- Most buyers in your niche know you
- Customers bring customers
- Growth costs less over time
What we track
Share of your marketProfit per orderProfitable growth
What we do
- One plan for growth
- New products and markets
- Better every month
Chosen is stage 7, which is where our name comes from. It’s where we help brands get to, and a stage we’re still earning ourselves.
How we work
We look first.
We read the accounts before we suggest anything.
Live in 14 days.
Real work, running in your accounts.
Better every month.
What each month teaches us shapes the next.
The record
Ten years of it, and the numbers that came out.
Client revenue generated
$500M+Years testing & building
10+Keep reading.
Six services, and the work that came out of them.
What stage is your brand in?
